Shipping policy

Thank you for shopping with Clean Nutra. This Shipping Policy explains how orders are processed and delivered.

Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

During periods of high order volume or unexpected operational disruptions, processing may take longer.

You will receive a shipping confirmation email with tracking information when your order has been dispatched, where tracking is available.

Shipping Destinations

We ship to the destinations available at checkout. Shipping availability may vary depending on the delivery address and the products ordered.

Please confirm that your shipping address is complete and accurate before submitting your order.

Estimated Delivery Times

For eligible domestic U.S. orders, estimated delivery is generally 3–7 business days after dispatch.

These estimates are for guidance only and may vary based on the destination, carrier operations, weather, holidays, and other circumstances beyond our reasonable control.

If a different delivery estimate is displayed at checkout, please refer to the information provided for your specific order.

Shipping Fees

Available shipping methods and applicable shipping charges will be displayed at checkout before payment is completed.

Any free-shipping offer will be subject to the conditions stated in the applicable promotion.

Order Tracking

When tracking is available, we will send a shipping confirmation email containing your tracking details.

Please allow some time for the carrier's tracking system to update after dispatch.

If your tracking information has not updated for an extended period, contact us at ChuySoto282@gmail.com with your order number.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error, contact us as soon as possible. We will try to update the address before fulfillment or dispatch, but changes cannot be guaranteed once an order has been processed or shipped.

Additional charges or delays may apply if a carrier cannot deliver an order because of an incorrect or incomplete address.

Delayed, Lost, or Damaged Shipments

If your order appears delayed, marked as delivered but not received, or arrives damaged, please contact us with your order number and any relevant tracking information or photos.

We will review the available information and work with you toward an appropriate resolution.

Contact Information

For shipping questions, please contact:

Clean Nutra
Email: ChuySoto282@gmail.com